Liability Insurance
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Liability Insurance — Public & Product Liability for Australian Businesses
Key Facts
- Core covers: public liability & product liability
- Covers legal defence costs, compensation & some recall expenses
- Typical limits: $5M–$50M (industry dependent)
- Important for retail, manufacturing, events and trades
- Certificates of currency provided for contracts and licenses
When you need liability insurance
- Customer-facing businesses (retail, hospitality, trades)
- Manufacturers, importers and retailers of physical products
- Event organisers and venue operators
- Contractors working on client sites
- Businesses that sign contracts requiring specified liability limits
Public Liability — what it covers
Public liability protects against legal liability for accidental injury or property damage suffered by members of the public, customers or visitors caused by your business activities. Key inclusions typically cover:
- Third‑party bodily injury and medical costs
- Third‑party property damage
- Legal defence costs and settlements
- Incidents on your premises, at client sites or during events
Product Liability — what it covers
Product liability addresses claims from defective or dangerous products that cause injury or damage after they have left your control. Typical inclusions:
- Physical injury and property damage claims caused by products
- Legal defence and settlement costs
- Optional recall expense cover for notifying customers and managing recalls (subject to limits)
Determining suitable limits
Choose limits based on industry exposure, customer contracts and potential damage magnitude. Many service providers adopt $10Mil public liability as a practical baseline, while manufacturers and exporters often require higher product liability limits and recall protection.
Common policy features & exclusions
Higher excess reduces premium but increases out‑of‑pocket cost per claim.
Intentional acts, contractual liabilities beyond policy wording, pollution (unless endorsed), and some product categories may be excluded without specific disclosure
How Bracesure helps
Risk review:
We assess operations, product lines, events and contractual obligations.
Market comparison:
We source options from insurers, comparing not just price but policy wording, limits and exclusions.
Placement & documentation:
We place the policy and provide certificates of currency for tenders and licensing.
Claims support:
We assist with claim lodgement, evidence and insurer communications to protect your interests.
Practical risk controls
- Clear labelling and product testing for manufacturers
- Premises safety checks and incident reporting
- Contract reviews to limit unnecessary indemnities
- Event safety plans and public protection measures
Get a Liability Quote now
Frequently Asked Questions (FAQs)
Public liability covers legal costs and compensation for third‑party injury or property damage caused by your business activities.
Yes — retailers can be held liable for defective products; product liability or combined cover is recommended.
It depends on industry, contract requirements and exposure; many businesses use $10 M illion as a baseline for public liability.
Some policies include or offer optional product recall expense cover; check limits and triggers.
Not always — contractual indemnities may need specific endorsements; review contracts with your broker.
Many fines and penalties are excluded; management liability may cover certain statutory liabilities subject to terms
Simple packages: Same day or 24–48 hours. Complex product portfolios: 48–72 hours.
Yes — Bracesure assists with claim lodgement, evidence and negotiation with insurers
"Public liability insurance helps protect you and your business against the financial risk of being liable for negligence.”
Australian Government, Business.gov.au
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31,539
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